Account Deletion

1. Delete Your Account in the App

The exact menu names may change as the app evolves, but the account deletion function will be provided from the account management flow.

• Open the AuraVis app
• Go to the account, profile, or settings area
• Choose the account deletion option
• Read the deletion notice and confirm the request
• Complete any identity verification or confirmation step shown in the app

2. Data We Delete

• Account profile information associated with the deleted account
• App preferences and non-essential account settings
• User-generated projects, prompts, media records, and creative history where deletion is technically available and legally permitted
• Authentication records that are no longer required to operate or secure the Services

3. Data We May Retain

We may retain limited information where necessary or permitted by law.

• Billing, subscription, refund, tax, app marketplace, and accounting records
• Security logs, fraud-prevention records, abuse reports, and dispute records
• Information preserved in backups until those backups expire under normal retention cycles
• Information required to comply with legal obligations, enforce terms, or protect rights and safety

4. Processing Time

We aim to process deletion requests within a reasonable period after verification. Some records may take longer to disappear from backups, logs, analytics systems, or marketplace records.

If a deletion request cannot be completed because of a legal, security, billing, or technical reason, we may retain only the information needed for that reason.

5. Support

If you cannot access the app deletion feature, contact support. Include enough information for us to verify your identity and locate the correct account.

• Website: http://www.aura-vis.com/
• Email: support@aura-vis.com